Platform Version 3.0

The Ultimate AI Communication Platform

Orchestrate intelligent interactions across voice, text, and video. One platform, infinite connection possibilities for your Fintech.

MetaTech Provider

InnovaCom

Online 24/7
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Works Across Every Channel

Deploy intelligent agents instantly across your customers' favorite channels. Deliver a unified experience everywhere.

WhatsApp

Official Business API

Web Widget

Embeddable Chat

API Gateway

Custom Integration

VoIP / Telephony

Voice Calls

In-App

Mobile SDK

And More...

Omnichannel Ready

Intelligent Orchestration Flow

Seamlessly connecting customers to AI Agents, powered by your core data, with instant human handover when it matters most.

WhatsAppActive User
Web ChatActive User
In-AppActive User
SMSActive User
Secure Msg Gateway
E2E Encrypted
External AI AgentsAI Provider
INNOVACOM CORE AI
ONLINE
ORCHESTRATOR
SUPPORT
SALES
SECURITY
LangGraph Multi-Agent Memory
Secure Gateway
Core
CRM
Legacy
Client Infrastructure
Contact Center Platform
Human Agent 01
Human Agent 02
Human Agent 03
Enterprise Architecture

Built for Scale & Security

Modular, secure, and built to integrate with your legacy core.

Touchpoints
AI Virtual Chat
Call Center (IVR)
Virtual Avatar
InApp Assistant
Knowledge Base
Agent Builder UI
Platform Core Engine
Live TPS2,405
Sessions14.2k
Healthy
Metrics & BI
Contact Center
Security Core
Campaigns
Agent Admin
System Capabilities
Audit & Compliance
Identity Mgmt
Event Bus
Telemetry
BFF API Gateway
SECURE ENDPOINT • v3.5.0
LEGACY CORE
Cognitive Ecosystem

Architecture Built in
Intelligent Layers

A modular stack designed for precision. Each request passes through specialized cognitive layers before reaching the core.

Layer 04

Omnichannel Layer

Unified communication interface across WhatsApp, Web, Mobile, and Voice channels.

Layer 03

Contextual Data

Vector memory and Redis caching for instant, personalized context retrieval.

Layer 02

Commands Logic

Secure banking API integrations and core system execution logic.

Layer 01

Prompt Engine

Intelligent prompt orchestration optimizing token usage and model reasoning.

Prompt Engine
Commands Logic
Contextual Data
Omnichannel Layer
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Best-in-Class GenAI Models

OpenAI
GPT-5

AGI Level

The world's most capable model, redefining reasoning and creativity.

Enterprise Ready• Secure
GoogleGemini 3 Pro
AnthropicClaude 4.5 Opus
MetaLlama 4
ElevenLabsTurbo v3
MistralLarge 3

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